Help center

How can we help?

Short, honest guides to every part of DialRingo. Can't find it? Email support@dialringo.com - a human answers within one business day.

Getting started

Create your account, subscribe, and make your first call.

Phone numbers: buying and porting

Search and buy new local or toll-free numbers, or transfer in the number you already own.

Using the browser softphone

Make and answer calls from the floating Phone panel - no downloads, no deskphone.

Call forwarding and ring order

Send calls to any phone, ring the browser alongside it, and ring multiple teammates at once.

Business hours

Ring during open hours, and send after-hours calls to voicemail or another number.

Auto-attendant (phone menu)

Answer with a recorded menu - “press 1 for sales” - and route callers before any phone rings.

Voicemail and AI transcription

Custom greetings, an inbox with audio playback, automatic transcripts, and email alerts.

Text messaging (SMS)

A shared SMS inbox on your business numbers, with real-time replies.

Contacts

One shared contact book for the whole team, with notes and click-to-call.

Call scripts

Keep your team's talk-tracks one tab away during every call.

Transferring calls

Send an active call to a teammate or any outside number.

Team members and roles

Invite teammates as seats, assign owner/admin/staff roles, and control number access.

Billing and your plan

One $29 plan, a card on file, secure hosted checkout, and a bill that reads like a receipt.

Video meetings (beta)

Simple named-room video calls with your team, right in the dashboard.

Put your assistant on your website

One line of code, and exactly where it goes on WordPress, Wix, Squarespace, Shopify, GoDaddy and hand-built sites.

My assistant is not showing up

Six reasons a pasted widget does not appear, how to tell which one you have, and how to fix each.

QR codes and links: everywhere else

A code on the table, your Google listing, guest Wi-Fi, the link in your bio. No website needed.